Introduction
Welcome to Metta Universal Network (MettaNet). By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
Services Provided
Metta Universal Network (MettaNet) provides a variety of internet services, including but not limited to broadband, fiber optic, and wireless internet connections. Detailed descriptions of each service package are available on our website.
User Responsibilities
Eligibility: You must be at least 18 years old to subscribe to our services.
Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Acceptable Use: You agree to use our services only for lawful purposes and in accordance with these Terms. You are prohibited from using our network to engage in any illegal activities, distribute harmful content, or infringe upon the rights of others.
Payment and Billing
Billing Cycle: Services are billed on a monthly basis. The billing cycle begins on the date you subscribe to the service.
Payment Methods: We accept various forms of payment, including credit/debit cards, bank transfers, and other electronic payment methods as specified on our website.
Late Payments: Failure to pay your bill by the due date may result in service suspension or termination. Reconnection fees may apply if service is suspended due to non-payment.
Price Changes: Metta Universal Network reserves the right to modify service prices. Customers will be notified in advance of any price changes.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: cs@mettauniversal.id
Phone: +62812888757
Address: JL. Rambutan No. 5, Kel. Sidomulyo Timur, Kec. Marpoyan Dama, Kota Pekanbaru